hUlahoot

Terms of Use

Effective: November 11, 2026 · Operator: BillBeBe Inc.

These terms are an agreement between you and BillBeBe Inc. ("hUlahoot", "we") for the hUlahoot app. By using the app you agree to them and to our Privacy Policy and Community Rules. Apple's standard Licensed Application End User License Agreement also applies to the app; if the two differ, these terms apply between you and us.

1. Who can use hUlahoot

You must be 18 or older. You sign up with Sign in with Apple. One person, one account, one iPhone: a second account for the same person or on the same iPhone is not allowed, and we may close accounts that break this rule.

2. Membership

Every new player can book 5 secret menus free within 30 days of signing up (the number is shown in the app; it belongs to the person, so a new account does not get it again). After that, booking needs a paid monthly membership, bought through Apple In-App Purchase.
It renews automatically each month at the price shown in the app until you cancel. Cancel any time in Settings › your name › Subscriptions at least 24 hours before the renewal date; it then ends at the end of the paid month.
Payment is charged to your Apple ID. Refunds are handled by Apple under Apple's policies.
We may change the price; Apple tells you before a price increase applies, as Apple's rules require.

3. Booking and pickup

Members can book up to the daily limit shown in the app (currently 3 a day, each at a different shop). Limits reset every day (Pasadena time).
Pick up within 1 hour of booking by showing your QR code at the shop. You pay the shop the price shown in the game directly at pickup (the shop sets it, or hUlahoot sets it for the weekly mission). The food sale is between you and the shop.
A booking that is not picked up within 1 hour expires: it still counts toward your daily limit and lowers your level, as shown in the app.
Shops set how many dishes they offer and when. A shop may cancel a booking only within a short time after it is made (shown in the app); if it does, the booking no longer counts toward your limit. After that, the shop serves the secret dish or the backup dish it listed.
Shops are independent businesses. They are responsible for their food, its ingredients and allergens, and food safety. Ask the shop about allergies before you eat.

4. Your conduct

Follow the Community Rules. We may pause or remove accounts that break them (see "Enforcement" there). A shop may also stop taking your bookings at that shop.

5. The game

Your character, levels, cows and other in-game items have no cash value and cannot be sold or transferred. The game map is based on OpenStreetMap data (© OpenStreetMap contributors, available under the Open Database License — the map database hUlahoot made from it is available on request under the same license) and Natural Earth (public domain); places in the game may differ from the real world — always follow real traffic rules and use your own judgment when walking around.

5a. Safety map

The safety map shows what players report about dangers and safe places. It is not an emergency service and not information from the city, police or fire department; it can be late, wrong or incomplete, and a route that goes around a marked area may still not be safe. In an emergency, call 911 and follow official instructions. Shops shown as safe places choose to be listed and do not promise shelter or services.

6. Ending your account

You can delete your account in the app at any time. We may suspend or end accounts for breaking these terms, for fraud, or to comply with law. Deleting your account does not cancel an Apple subscription — cancel it in Settings.

7. Disclaimers

The app is provided "as is". We do our best to keep it running and shops' information current, but we do not promise it will always be available, error-free, or that a given dish will be available.

8. Limitation of liability

To the extent the law allows, hUlahoot is not liable for indirect or consequential losses, or for the food, service or premises of shops. Our total liability for any claim is limited to the membership fees you paid in the 3 months before the claim. Nothing here limits rights you have under consumer law that cannot be limited.

9. Changes and law

We may update these terms; we change the date above and tell you in the app about important changes. These terms are governed by the laws of the State of California, USA.

Contact

[email protected] ‹ back to hUlahoot